Your Business in the Clouds, Our service on the Ground!
The KentPOS support team work around the clock to provide the best service available. We understand that your business may not work from 9 to 5 and neither do we!
KentPOS offer all clients the option of business hours support and 24/7 Premium Support. Our support lines are answered 24 hours a day, 7 days a week, 365 days of the year. It doesn't matter when you call us – our dedicated staff are always available.
We will offer technical and remedial support after hours, but not training or back office type issues. The majority of the issues encountered are easily fixed remotely or by simple trouble shooting over the phone. In order to provide support all customers are assisted with connecting their POS to the internet.
This will ensure that Your KentPOS System receives the highest level in customer support as well as overnight data backups. We take pride in our commitment to our clients and will never leave you hanging no matter what time of day or night, understanding you have your own business to run.
The 24/7 Support Number is only available to subscribers.